1Define your audience
Everything starts with one question: who are you selling to? A pharmacy chain looking for sensitive-skin products, a spa that wants treatment and retail products, an online brand focused on Amazon: each has very different needs. Your audience decides the formula, the price, the packaging and the sales channels.
2Choose your positioning
Decide where your brand sits: price, style, main promise. “Hydration for dry skin”, “minimal skincare with few ingredients”, “pharmacy-grade care”: a clear promise makes every later choice easier, from formula to design.
3Build your range
Start with a few products done well rather than many done in a hurry. Manufacturers count products as SKUs (stock keeping units): one product in one format. A 50 ml face cream is one SKU; the same cream in 100 ml is another. Many brands start with 2–4 products that work together, such as a cleanser, a cream and a serum, and expand after the first sales.
With a ready formula, samples are available straight away and you can try them before deciding. We offer more than 300 ready formulas for private-label skincare. With a custom formulation, our lab works to your brief: texture, fragrance, ingredients to highlight or to avoid. In that case the first samples arrive in about 2 weeks, and one or more rounds of changes are usual.
5Choose the packaging
The container must be compatible with the formula, easy to use and in line with your price point. A thick cream suits a jar or a tube; a fluid gel works better in a bottle with a pump. Then there is secondary packaging: the carton or box. Our guide on how to choose cosmetic packaging helps you find your way.
6Prepare design and label
A label must look good, but first of all it must comply. In the EU, Article 19 of Regulation (EC) No 1223/2009 lists the mandatory information: name and address of the Responsible Person, nominal content, date of minimum durability or period after opening (PAO), precautions for use, batch number, the product’s function if it isn’t obvious, and the ingredient list using INCI names (the International Nomenclature of Cosmetic Ingredients). Each EU country decides which languages are mandatory on its market, and for Great Britain the label needs a UK Responsible Person with a UK address. The details are in our guide to EU cosmetic labelling.
7Complete the regulatory work
Before you sell a cosmetic in the European Union you need three things:
- Responsible Person: a natural or legal person established in the EU who is accountable for the product’s compliance. It is usually the brand owner; brands based outside the EU, including UK brands, need an EU Responsible Person, which we can provide through our partners.
- PIF and safety assessment: the Product Information File (PIF) brings together the product description, the Cosmetic Product Safety Report (CPSR) signed by a qualified safety assessor, the manufacturing method with a statement of compliance with GMP (ISO 22716), and proof of any claims. It must be kept for 10 years after the last batch is placed on the market. Find out more in our guide to the Product Information File.
- CPNP notification: registering the product on the EU’s CPNP (Cosmetic Products Notification Portal) before it goes on sale. See our guide to CPNP notification.
Selling in Great Britain follows the same logic under the UK Cosmetics Regulation: a UK Responsible Person and a notification through SCPN (Submit Cosmetic Product Notification). We arrange both through our partners. Northern Ireland has its own specific arrangements, so check them if you plan to sell there.
If you want to print claims such as “dermatologically tested”, you need suitable tests: our guide to cosmetic claims and testing explains how.
8Produce the first batch
Once samples, packaging and artwork are approved, the order is confirmed and production starts. Our minimum is 500 units per SKU, and delivery takes 4–6 weeks from order confirmation. Every batch is tested and traceable by a code before it leaves.
9Launch and sell
Pharmacy, spa, shop, your own online store or a marketplace: each channel has its own rules. If you sell on Amazon, logistics matter too: stock can stay in the manufacturer’s warehouse and be shipped to Amazon fulfilment centres when needed. Our guide to selling cosmetics on Amazon in Europe explains how to organise it.